13 Sep 2023

PROTON would like to release the following statement regarding the Proton X90.

After a thorough investigation conducted by a team of product experts from PROTON and Geely, an issue has been identified regarding the grounding connection to the body of the vehicle. This can cause overheating in the connecting area when a continuous large current passes through it and can result in a thermal incident due to its proximity to the sound proofing material.

As a safety measure, all Proton X90 owners will be contacted individually by PROTON 3S/4S dealers to bring their vehicles for inspection and if required, remedial action will be taken by the service centre to eliminate any thermal risk. Owners can also call the nearest 3S/4S service centre for an appointment or contact PROTON’s helpline at 1-800-88-8398 for more information. Additionally, PROTON and its vendors have taken countermeasures by enhancing our supplier process control and incoming inspections on the Proton X90’s production line.

Finally, PROTON would like to confirm the mild hybrid (48v) battery used by the Proton X90 is not a source for the incident and would like to reassure everyone, the quality of our products and the safety of our customers is the company’s top priority.