Setapak, 27 October 2018 – PROTON announced today it has received over 10,000 bookings for the Proton X70 SUV during the official launch of Ming Heng Motor Sdn Bhd, a new 4S dealer in Setapak. The Company also confirmed that it exceeded its 3S/4S outlet submission approval target of 109 and that more applications to open such outlets were still being received.
Proton X70 bookings exceed 10,000 units
PROTON’s highly anticipated first SUV, the Proton X70, was made available for prelaunch bookings from 8 September. Interested parties were invited to place a deposit at a PROTON outlet but since 17 October, they have also been able to use an online booking platform, allowing bookings to be made from anywhere with an Internet connection.
To date the response from Malaysians has been very encouraging as total bookings now total over 10,000 units of which nearly 2,000 were made online, thus confirming the Company made the correct decision to develop and launch the platform.
“We are thankful to all Malaysians for the support they have given to PROTON since we started accepting bookings for the Proton X70. Despite our need to control the flow of information prior to its launch, the response has been very encouraging as we have received over 10,000 bookings with those placed online via our booking platform exceeding our expectations. We were unsure how customers would react to this new method to book a car but its success points to how cars might be sold in the future.
“Now we ask for a little bit more patience from everybody as we make the final preparations for the launch of the Proton X70. This will be the first Proton SUV as well as the first car to be jointly developed by PROTON and Geely. We are working hard to ensure it meets the expectations of buyers and are also investing heavily in our outlets and dealerships so that we have the necessary sales and after sales resources to support such an important product,” said Dr Li Chunrong, Chief Executive Officer of PROTON.
Target for 3S/4S outlet approvals achieved
Having stated its target to achieve 109 submission approvals for 3S/4S outlets earlier in the year, PROTON announced it has now exceeded the target amount. To date, 113 outlet submission approvals have been recorded, accounting for a 104% achievement against the set target.
“We are very proud of this achievement as it means the market has responded well to the PROTON brand by deeming it as a good investment. I commend the efforts of our existing dealers who took the opportunity to stay invested with us as well as the new dealers for their faith and vision to see the potential for PROTON in the current and future automotive market,” added Dr Li Chunrong.
“When JD Power released their 2018 Sales Satisfaction Index ranking (SSI) for mass market automotive brands, it showed PROTON had improved to sixth in the table with a score of 782 points. While we are not satisfied, we still managed to surpass the score of some of our major rivals, which is a sign our customers have responded positively to our efforts to serve them better. I believe with a concerted effort, we can achieve our target to be ranked in the top-3 by 2019,” he added.
New 4S outlet opens in Setapak
Ming Heng Motor Sdn Bhd (Ming Heng) is the newest 4S dealership to join the list of PROTON 4S outlets. Situated along Jalan Genting-Klang, the facility has a built-up area of 3074 square meters and cost RM6million to build. On-site facilities and amenities include 14 work bays with 12 service hoists, a customer lounge, coffee area, free Wi-Fi, kids’ play area, laptop and mobile charging facilities as well as prayer rooms for the convenience of customers. The body and paint shop is still being commissioned and will be operational by December 2018.
“The decision to apply for a dealership was made because Ming Heng is confident of the potential the PROTON brand has for the future. We are thankful our proposal was accepted and look forward to a mutually beneficial relationship that is focussed on delivering the best products and customer service to all customers,” said Eric Lee, Chief Executive Officer of Ming Heng Motor Sdn Bhd.