PRESS RELEASE

22 Dec 2021
PROTON OFFERS ASSISTANCE TO CUSTOMERS AFFECTED BY FLOODS

- Discounts on parts, labour as well as free towing and cleaning to be given

 

Subang Jaya, 22 December 2021 - In light of the recent flooding that has affected parts of the Central and East Coast regions of Peninsular Malaysia, national automotive brand PROTON is aiding customers whose cars may have been affected or damaged. The offer is open to owners of all Proton cars.

 

“The floods have affected thousands and especially hit hard in Selangor and Shah Alam where PROTON is headquartered. Many of our customers have seen their homes and businesses damaged by flood waters and this extends to their cars as well. Therefore, PROTON would like to offer a helping hand to get them back on the road and show our customers they are our main priority,” said Roslan Abdullah, Chief Executive Officer, Proton Edar. 

  

Proton will offer a 20% discount on selected parts as well as a 20% discount on labour charges for all customers affected by the flood who have lodged a police report regarding the incident. Additionally, towing charges of up to RM200 as well as cleaning charges for the exterior and engine bay up to RM100 will also be borne by the company. 

 

“Exceptional circumstances require an exceptional response. PROTON will be working hard to ensure we can repair cars as quickly as possible and advise all affected customers to visit our authorized service centers to enjoy these benefits. Furthermore, our genuine parts are offered with a warranty so they can be assured of the quality of the repairs.

 

“As to how the floods affected PROTON, we have been lucky as our production lines were spared from any flooding. However, more than 1,000 staff have been affected so the company is mobilising Kelab PROTON, an in-house social and wellbeing organisation for all staff, to create care packages and offer clean up assistance to them and their families,” added Roslan Abdullah.

 

Those seeking more information are encouraged to call PROTON’s customer care line at 1-800-88-8398. 

 

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